Community Update

I'd ;eave ZERO-stars if possible. Dr.Myneni need to grow-up a lot to be 1-star doctor as step 1.

1. Extremely unsocial, so authoritatively rude, very undisciplined. She doesn't know business-ethics, or doctor-ethics or even social-ethics. I haven't met such an individual in my long life in any profession. She's got some personality and attitude problems.
2. Doesn't listen well to patients, doesn't explain at all to patients. Instead she said "I'm too busy to explain". I presume she is either not-sure about the diagnosis and not-comfortable about explaining the illness and treatment.
3. Always in rush, always complaining 'I'm busy', always uses 'I'm busy' as excuse! So childish!!
4. She is the farthest thing from 'Courteousness'. Thinks herself as a Govt authority in a 3rd world nation.

I'm a sales guy managing a team of diverse folks, sensitive and appreciative of ethics in business world. I can quote her exact words to support each of point above but that would be a very verbose review. Leave a comment here if you are interested in facts.

Words of advice (All these points seems to be COMPLETELY NEW to Dr. Myneni) -
1. Understand your responsibilities as a Doctor. They don't end with a test and prescription, but go start way early and go way beyond.

2. Learn to be patient and be a good listener. Don't count on your dollars for every second you spend, that doesn't help you get professional.

3. Explain what is the issue, and what you want to do about treating or further diagnosing it if needed, and make sure they are okay with it. If your diagnosis and treatment are right, you don't have to hide it or get uncomfortable about it.

4. Take some courses for 'Professional' business interaction. You really need it. I haven't sensed least bit of professionalism in your interaction in-person or over-phone. You have to understand that professionalism is about instilling the comfort and confidence in customers.

5. Never complain about your life. The way you say "I'm busy" (more than 10 times in our 15 min interaction) completely sounds like a complaint and excuse to me. If you think you are really busy, learn to manage your schedules. As a general statement - No one in this world is busy. They either CAN or CANNOT do stuff. I repeat - "Try to be professional." Chant this mantra 10 times before seeing your next patient.

6. If you are really super busy, learn to manage your schedules. Don't get over-ambitious about the fees from someone you don't have time to treat. In this country, the first thing people care about is the quality of work and interaction (here - your treatment) than the costs involved (Thanks for the whole insurance/healthcare system).

7. "Patients are important". Chant it 100 times each hour, keep it on your tables, walls, everything your eye would possible land on while at work. Patients are helping you be a doctor, not the other-way round. If you don't like a patient, you are disliking your profession and you are in insult to the professional community.

8. Never let your emotions override your intelligence. Let your knowledge define you.

9. Lastly - Remember that this country (especially this state) has the best diversity in the world. This region in specific, you can assume most patients with a good business sense, values and ethics. They are generally very forgiving about accent, culture etc. But you also carry the pride of the land you came from, don't screw it for others.